Refund policy

Mom's Scissors Return Policy

We want you to love your scissors.

30-Day Satisfaction Guarantee

If you're not happy with your purchase, contact us within 30 days of delivery and we'll make it right.

Damaged or Defective Products

Received a damaged or defective item? Email us at hello@momscissors.com with a photo and we'll ship a replacement at no cost. No need to return the damaged item.

How to Start a Return

Email us at hello@momscissors.com with your order number and reason for return. We'll respond within 1–2 business days with instructions.

A Few Details

Return shipping is the customer's responsibility unless the item arrived damaged or defective. Refunds are processed within 5–7 business days of receiving the returned item. Gift bundles must be returned as a complete set.

Non-Returnable

Items are not eligible for refund after 30 days upon receiving your order.